OFFICE OF THE BURSAR
The Office of the Bursar encompasses the activities of billing students, recording payments, processing refunds, coordinating payment plans, collection on outstanding balances, and handling transactions affecting accounts receivable. Furthermore,the Bursar is responsible for ensuring students have met their financial obligations to Bethune-Cookman University before permitting them to register for classes, reside on campus, receive bookstore authorizations, receive an “official” transcript, or graduate.
The Office of the Bursar is located in a Modular Unit behind the Harrison Rhodes Building. Staff Accountants are available to speak with students Monday – Friday, 9:00 a.m. – 4:00 p.m. The main telephone number for the office is 386/481-2507, and the fax number is 386/481-2512.;
TUITION, ROOM AND BOARD CHARGES
(The 2013- 2014 Academic Year)
|Fall 2014||Spring 2015||Total|
(Based on 12-18 Semester Hours)
All Halls Except Lee E. Rhyant
|Student Insurance Fee||$150||$150||$300|
|Student Activity Fee||$75||$75||$150|
|Cultural Activity Fee||$5||$5||$10|
|Student Government Fee||$25||$25||$50|
*The Cost per credit hour is $560.
** The Lee E. Rhyant Residential Life Center costs an additional $354 per semester ($708 per year).
Tuition costs for Fall 2014 and Spring 2015 are based on 12-18 credit hours. Students who enroll in less than 12 credit hours will be charged $560 per credit hour for tuition and $50 per credit hour for their fees. Students who exceed 18 credit hours will be charged the overload fee $700 per credit hour for each credit that exceeds 18.
- All first time students are required to pay a non-refundable $100. Enrollment Deposit the first semester of attendance. However, the deposit will be applied towards your tuition or refunded if you do not attend.
In order to be considered for on-campus housing the student must have paid a $200 room fee and have a clear student account. New students remit the fee to the Admissions Office. Once a student checks into the residence hall, all charges will remain on the account, even if the student chooses to move off-campus. The $200 fee is non-refundable and non-transferable. The fee is assessed each academic year that a student resides on campus. Payment of this fee does not guarantee a room will be available as rooms are assigned on a first come first served basis. Please refer to the Student Life Section of this Website regarding the assignment of on-campus housing.
Late Registration Fee
A $100 late registration fee may be charged to the account of any student who fails to complete registration by the end of each semester’s regular registration period.
Tuition and fees are subject to change at any time by action of the Board of Trustees of Bethune-Cookman University. A student should obtain a current schedule of fees from the Office of the Bursar.
Methods of Payment
Before the start of each academic year, the University publicizes the deadlines for students to clear their financial obligations. Payment for charges may be made through the following methods:
- Payments can be made with cash, cashier’s check, money order, or traveler’s check. Personal checks are not accepted. Cash should not be mailed. Payments should be made payable to Bethune-Cookman University, with the student’s name (first, middle initial, last) and student I.D. or social security number indicated. Payments should be mailed to: Bethune-Cookman University, 640 Dr. Mary McLeod Bethune Boulevard, Daytona Beach, Florida, 32114-3099, Attn: Cashier’s Office.
- Credit Card payments (American Express, Discover, Visa, or MasterCard) can be made online by accessing the Wildcat Web at www.cookman.edu. A student must know their B-CU student I.D. & pin numbers to access the site. Third party payments to a student’s account can be made online through the following link: http://www.cookman.edu/payment/index.html.
- Payments can also be made in person by visiting the Cashier’s Office (located on the first floor in the White Hall, the University’s Administration Building) or by calling the Cashier’s Office at (386) 481-2289 or 2292.
Tuition Management Systems Payment Plan
To help students afford education expenses, Bethune-Cookman University is pleased to make the services of Tuition Management Systems available to students and their families. Tuition Management Systems’ Interest-Free Monthly Payment Option allows students to spread their education expenses over smaller monthly installments for only a small enrollment fee. There is no interest and no pre-qualification or credit check for this service. With this payment plan, students have 24-hour access to account information through Tuition Management Systems’ website, toll-free automated account information, and personal account service Monday through Saturday.
This is a popular option with many families who have enrolled in Tuition Management because it reduces the need to borrow and it gives families more control over their savings. Tuition Management Systems’ services have helped over two million students at more than a thousand schools nationwide afford education.
If the payment plan option is selected, the student must enroll in Tuition Management before the start of a semester, and pay a minimum of fifty percent (50%) of the Fall and/or Spring tuition and room & board balance(s) to the University. The remaining balance(s) will be paid monthly through the Tuition Management Systems Payment Plan. The cost of books is not included in this payment plan.
For more information on specific payment options or to enroll in the Interest-Free Monthly Payment Plan, visit Tuition Management Systems’ website at www.afford.com/cookman, or call 1-800-722-4867 and speak with an Education Payment Partner. Education Payment Partners are available to help students/families determine the best payment option for education costs.
Receipts for Payments
Receipts for payments mailed to the University are not automatically issued. However, a receipt may be requested by calling the Cashier's Office at (386) 481-2289 or 2292; the receipt will be mailed or emailed within 10 days of the request. Receipts cannot be issued for payments made through the University’s Website. Receipts may also be picked up from the Cashier's Office in White Hall Monday-Friday, 9:00 a.m. - 4:00 p.m.
A student who has financial aid in excess of their semester charges or a book deposit paid on their account may receive a Bookstore Authorization to purchase books at the University’s bookstore. Authorizations are issued during an established time period that is publicized before the start of each semester. The bookstore charges are posted to the student’s account and deducted from their financial aid. Students are permitted to receive an authorization in an amount not to exceed $750 (dollar amount authorized depends on the student’s available funds). If a student’s financial aid is later reduced, the student is still responsible for payment of any bookstore purchases.
Students are encouraged to review their student account history on-line to see the financial activities that have posted to their account. The following information is available: charges, financial aid, payments, credit balances, date & amount of refund issued (if applicable), and any balance that may be due.
Students can review their accounts by going to www.cookman.edu and clicking on the Wildcat Web Icon. The student must enter their student I.D.# and PIN #, click on “My Profile” then “My Account” and/or “Accounts Receivable”.
To obtain a PIN #, a student can go to the Academic Advising Office in Faith Hall (room 9) or to the Center for Information Technology Office located next to the Registrar’s Office; a PIN # can also be requested by emailing the CIT Help Desk.
Furthermore, a student may review their account information with their Staff Accountant. The student must present their student I.D. or a picture I.D. to obtain any information about their account. For reasons of confidentiality, information is not released to anyone other than the student, parent(s), and/or guardian unless a release form is on file in the Office of the Bursar.
No adjustment is made to tuition charges when a student “drops” a course after the last day of the Add/Drop Late Registration Period.
When a student officially withdraws from the University, a refund or adjustment of Tuition will be calculated as follows:
- 100 percent (100%)of tuition charges if the student withdraws on or before the last day of the Late Registration Period; Room and Board charges are not refundable once a student moves into the residence hall.
- Up to 90 percent (90%)of tuition charges if the student withdraws after the last day of Late Registration but on or before the last day of the second week of classes; Room and Board charges are not refundable once a student moves into the residence hall.
- Up to 50 percent (50%)of tuition charges if the student withdraws after the second week but on or before the last day of the fourth week of classes; Room and Board charges are not refundable once a student moves into the residence hall.
- Up to 25 percent (25%)of tuition charges if the student withdraws after the fourth week but on or before the last day of the eighth week of classes; Room and Board charges are not refundable once a student moves into the residence hall.
- 100 percent of tuition charges if the student withdraws on or before the last day of the Late Registration Period; Room and Board charges are not refundable once a student moves into the residence hall.
- Up to 90 percent of tuition charges if the student withdraws after the last day of Late Registration but on or before the 5th day of classes; Room and Board charges are not refundable once a student moves into the residence hall.
- Up to 50 percent of tuition charges if the student withdraws after the 5th day of classes but on or before the 8th day of classes; Room and Board charges are not refundable once a student moves into the residence hall.
- Up to 25 percent of tuition charges if the student withdraws after the 8th day of classes but on or before the 10th day of classes; Room and Board charges are not refundable once a student moves into the residence hall.
First-time students are eligible to receive a 100 percent adjustment/refund of tuition charges if they withdraw on or before the last day of the Late Registration Period. A prorated adjustment/refund will be processed if they withdraw after the last day of Late Registration but on or before the last day of the second week of classes. Room and Board charges are not refundable once a student moves into the residence hall.
Adjustments/refunds will be processed by the Office of the Bursar if written notice of withdrawal of enrollment from the University is received from the student or designated staff person and approved prior to the end of the eighth week (returning students) or the tenth week (first-time students) of classes during the Fall and Spring semesters. The withdrawal must be received prior to the end of the 10th day of classes (returning students) or the second week (first-time students) of classes during the Summer sessions.
There will be no adjustments or refunds for tuition, room & board fees, institutional paid charges, waived charges, bookstore charges, late registration fees, housing assessment fees, or fines under the following conditions:
When a student is required to withdraw due to disciplinary action, the student forfeits their legal rights and privileges as a member of the University family. All payments made toward assessed charges are also forfeited.
In addition, there will be no adjustments or reimbursement of charges or payments in the event the operation of the University is suspended at any time as a result of any act of God, strike, riot, disruption, or for any other reason beyond the control of the University.
Students who withdraw from courses after the Late Registration Period may be eligible for a 100% adjustment/refund of tuition and room & board charges (if applicable); bookstore charges & fines/fees excluded, if one or more of the following holds true:
- Student's involuntary call to active military duty.
- Death of the student or member of his/her immediate family (parent, spouse, child, sibling).
- Illness of the student of such severity or duration, as confirmed by a physician, that completion of the semester is precluded.
- Voluntary or involuntary medical withdrawal requested and deemed necessary by B-CU Administration.
- Cancellation of the course(s) by the University.
- Exceptional circumstances, upon approval of the University president or his/her designee.
Return of Federal Title IV Funds
When a recipient of Federal Title IV grant or loan assistance withdraws from the University during the semester, the University must determine the amount of the Title IV grant or loan assistance (not including Federal Work Study) that the student earned as of the student's withdrawal date. Unearned Federal Title IV financial aid funds must be returned to the Title IV Programs.
Keep in mind that when Title IV funds are returned to the program, the student MAY OWE A BALANCE to the institution.
This policy applies to students who withdraw, who are expelled, or who leave without notice. The return of funds for these students will be determined according to the following policy:
- The term "Title IV Funds" refers to the Federal Financial Aid Programs authorized under the Higher Education Act of 1965 (as amended) and includes the following programs: Unsubsidized FFEL loans, Subsidized FFEL loans, Unsubsidized Federal Direct Stafford Loans, Subsidized Federal Direct Stafford Loans, Federal Perkins Loans, FFEL Parent PLUS Loans, Federal Direct Parent PLUS Loans, Federal Pell Grants, Federal SEOG grants, Federal Academic Competitiveness Grant (ACG), National SMART Grant, and the TEACH Grant.
- A student's withdrawal date is:
- The date the student began the institution's withdrawal process (as described in the BCU catalog) or officially notified the institution of intent to withdraw.
- The midpoint of the semester for a student who leaves without notifying the institution.
- The student's last date of attendance at a documented academically related activity.
- Title IV aid is earned in a prorated manner up to the 60% point in the semester. The amount the student has earned is based on the number of days the student attended classes as compared to the number of days in the entire term which runs from the first day of classes to the published last day of final exams. No adjustment will be made to Title IV aid after the 60% point in the semester.
- In accordance with federal regulations, when financial aid is involved, funds will be returned to the Title IV programs in the following order:
Unsubsidized Federal Stafford Loan Subsidized Federal Stafford Loan Federal PLUS Loan Unsubsidized Federal Direct Stafford Loan Subsidized Federal Direct Stafford Loan Federal Direct PLUS Loan Federal Perkins Loan Federal Pell Grant FSEOG Other Title IV Aid Programs Other Federal, State, Private, or Institutional Aid The Student
Refund of Credit Balances
Refunds are processed by the Office of the Bursar when a student has resolved all financial obligations against their University debts, and their student account reflects a credit balance. Refunds are processed within 14 days after the student’s account reflects a credit balance. It is the student’s responsibility to inform the Office of the Bursar of any changes to their address.
Students have three options for receiving refunds through Higher One: an electronic payment to the Wildcat Debit Card which is issued to all students, an electronic funds transfer to an existing bank account, or a paper check. Each option has different timing. When a refund is payable to a parent or third party, the refund will be issued by check.
Through the Wildcat Web located on the University’s website, students have access to review their charges, financial aid, payments, credit balances, refunds issued, and/or any balances that may be due. If a student visits the Office of the Bursar and requests information about their student account, the student must present their student identification or another form of picture identification.
With the exception of federal Parent Plus loans where the parent has not provided written authorization to refund the loan to the student, to the extent that funds paid to Bethune-Cookman University on behalf of the student exceed the total amount of tuition, fees and other expenses due from the student, Bethune-Cookman University will refund such excess payments (excluding any non-refundable financial aid) directly to the student, regardless of whether any funds were paid by the student, the student’s parents or any other third party. Bethune-Cookman University assumes no responsibility for remitting such excess payments to any person other than the student.
The Wildcat Debit Card through Higher One
The University has partnered with Higher One to provide disbursement services for financial aid and tuition refunds through the Wildcat Debit Card. Students will have several choices in how they receive their refund monies: OneAccount, check, or bank account. However, choosing an Easy Refund to the OneAccount is the fastest choice for receiving refunds. To learn more about the Wildcat Debit Card and get answers to the most frequently asked questions, students can visit: www.wildcatdebitcard.com.
Parental Refund Authorization Form
If the student’s account reflects a credit balance that is the result of a Parent Plus Loan or a Sallie Mae Plus Loan, the parent that authorized and signed the loan must submit a notarized Parental Refund Authorization Form to the Office of the Bursar if the refund is to be issued to the student. Without the form, the refund will be issued to the parent who authorized and signed the loan and will be mailed to the address on the loan application.
Credit Balance Authorization Form
A Credit Balance Authorization Form must be submitted if the student or parent (Plus Loan) is requesting Student Accounts the Office of the Bursar to hold a credit balance and apply the funds towards the expenses of a future term within the same academic year. If the Credit Balance Authorization Form is not on file prior to the processing of a refund, the refund will automatically be issued. Billing Statements
E-mail notifications are sent to the B-CU student e-mail address and authorized parents when the eBill is available to view on-line. We encourage you to view the eBill to make sure that you do not have a balance due. A reminder e-mail will be sent to those students/parents who have not viewed the eBill.
Students are encouraged to use the Wildcat Web to review their accounts as it is the students’ responsibility to be aware of any balances that may be due on their account.
Third Party Billing Statements & Payments
Third party billing statements are issued only upon request from the student and/or parent. The request must be made to the student’s assigned Staff Accountant.
Persons interested in making a payment on a student’s account may click on the following link:http://www.cookman.edu/payment/index.html.
Collection of Past Due Balances
If a student has a balance due on their account, a “hold” will be placed on the student’s account, and the balance must be paid in full before the student will be permitted to register for the next semester, reside on-campus, receive a Bookstore Authorization, or graduate.
When a student has a past due balance and is not enrolled, the student will not be permitted to receive a transcript. However, a student with a past due balance who is enrolled at the time of payment and request of a transcript will be permitted to receive an “unofficial” transcript.
If the balance is not paid within a year of the date that the balance occurred, the student’s account balance owed to the University will be submitted to an outside collection agency. The selected agency will actively pursue collection of the bad debt against the student.Students should notify the Office of the Bursar when a balance has been settled. Staff will review the account, and the “hold” will be removed. Questions may be directed to the Office of the Bursar’s Collection Representative or any other Bursar’s Office Staff.
Office of the Bursar StaffSandra Brown
Phone: (386) 481-2510
Email: firstname.lastname@example.orgPratima Mewar
Sr. Account Analyst/Collection Representative
Last Names: (A - I)
Phone: (386) 481-2032
Email: email@example.comSally Mose
Last Names: (S – Z)
Phone: (386) 481-2535
Email: firstname.lastname@example.orgJennifer Adjetey
Last Names: (J - R)
Phone: (386) 481-2516
Email: email@example.comTim Thomas
Phone: (386) 481-2515
Phone: (386) 481-2289
Email: firstname.lastname@example.orgTeresa Morgan
Phone: (386) 481-2292
Student Accounts Office of the Bursar FAQ's
What responsibilities does the Financial Aid Office have that are different from the responsibilities of the Office of the Bursar?
The Financial Aid Office grants awards and approves loans based on the eligibility of the student. They determine the type and amount of each award or loan, which is indicated in the “official” award letter that is mailed to each student who completes a Free Application for Federal Student Aid (FAFSA). The Financial Aid Office will release the aid to the student’s account after all documentation has been signed and submitted. If the student has a loan, the Financial Aid Office will release the loan after the student (borrower) has completed the application, counseling sessions, and endorsed the promissory notes. Students can contact the Financial Aid Office at (386) 481-2620 and/or review the Financial Aid section on this Website.
When will my financial aid be posted to my account?
After the Financial Aid Office has verified your eligibility, receipt of all documentation, and the funds have been transmitted electronically to B-CU, the Financial Aid Office will inform the Office of the Bursar that the funds have been released. The Office of the Bursar will make the transfer and post the funds to your account.
How can I change my address?
You must notify the Registrar’s Office when you have a change of address. For refunds to parents from a Parent Plus Loan, you or your parent must notify the Office of the Bursar and the Financial Aid Office prior to the refund being issued.
How do I receive a Wildcat Debit Card?
As soon as you have completed registration, B-CU will start the process of creating your Wildcat Debit Card. The card will be sent to the mailing address that was registered with B-CU.
How do I activate my Wildcat Debit Card and choose my refund preference?
Once you receive your Wildcat Debit Card in the mail, you will visit www.wildcatdebitcard.com to activate your card and select your refund preference. You can also change your preference at any time by visiting the same Website.
How can I log in to manage and monitor my Wildcat Debit Card Account?
Go to www.wildcatdebitcard.com and enter your email address and password in the upper right hand corner. Through this site you will be able to keep track of the funds you have available for spending and avoid “insufficient funds” fees by accessing your free online statement. It is updated in real-time and available 24 hours, 7 days a week.
How can I use my Wildcat Debit Card for free?
§ Swipe and Sign: You must select “credit” instead of “debit” when paying at the cash register with your card. It is a way to avoid the PIN-based transaction fee.
Use Free ATM Machines: While you can use your card to withdraw cash at any ATM, always use the free Higher One ATM on campus to avoid “foreign” ATM fees. You can also use Higher One ATMs located on various campuses.You can visit www.wildcatdebitcard.com to review Higher One’s statement of fees.